Terms & Conditions

Please read these terms carefully before using MoyoLink services.

Introduction

1. Welcome to MoyoLink

These Terms and Conditions govern your use of the MoyoLink service provided by AL CALL LLC. By using our service, you agree to these terms. Please read them carefully.

2. Acceptance of Terms

By accessing or using MoyoLink, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our service.

Terms of Service

1. Service Description

MoyoLink provides telecommunication services that allow users to make calls internationally. Our services are subject to the terms and conditions outlined in this document.

2. Service Availability

MoyoLink services are available in select countries. Service availability may vary based on local regulations and technical capabilities. We strive to maintain 99.9% uptime, but cannot guarantee uninterrupted service.

3. Account Registration

Users must register for an account to use MoyoLink services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Data Protection

1. Data Collection

We collect personal information necessary to provide our services, including but not limited to name, contact information, payment details, and call records. This information is collected with your consent and in accordance with applicable laws.

2. Data Usage

Your data is used to provide and improve our services, process payments, and comply with legal obligations. We may use anonymized data for analytics purposes.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Payment & Billing

1. Pricing

Our pricing varies by country and service type. Current pricing information is available on our website and may be updated periodically. All prices are displayed in the currency applicable to your selected country.

2. Payment Methods

We accept various payment methods including credit cards, debit cards, and select digital payment platforms. Payment processing is handled securely through our trusted payment processors.

3. Billing Cycles

Subscription services are billed on a recurring basis according to the plan you select. Usage-based services are billed as they are used or according to the terms of your specific plan.

Termination

1. Termination by User

You may terminate your account at any time by following the instructions in your account settings or by contacting our customer support. Termination will take effect at the end of your current billing cycle.

2. Termination by MoyoLink

We reserve the right to suspend or terminate your account if you violate these Terms and Conditions, engage in fraudulent activity, or for any other reason at our discretion.

3. Effect of Termination

Upon termination, your access to MoyoLink services will be revoked. Any outstanding payments will be processed, and you will no longer be charged for future billing cycles.

Refunds

1. Refund Eligibility

Refunds may be issued in accordance with our refund policy and applicable consumer protection laws. Generally, subscription fees are non-refundable once the service period has begun.

2. Refund Process

To request a refund, contact our customer support team with your account details and reason for the refund request. Each request will be evaluated on a case-by-case basis.

3. Dispute Resolution

If you believe you have been incorrectly charged or have other billing disputes, please contact our customer support team. We will work to resolve your issue in a timely manner.