Refund Policy

The User has a period of 10 days to withdraw from their balance top-up, without having to justify their reasons, from the date of the top-up.

To exercise their right of withdrawal, the User can contact MoyoLink by email at the following address: [email protected] or by phone at the following number: +1 (484) 585-0090

In case of withdrawal within the deadline, MoyoLink will refund the User for all sums paid for the balance top-up, within 10 days of the date on which MoyoLink was informed of the withdrawal. The refund will be made using the same means of payment as that used by the User for the initial transaction.

To be reimbursed, the User must ensure that the top-up balance has not been used.

The right of withdrawal does not apply to the top-up balance that has been used.

For any questions relating to the refund terms and conditions, the User can contact MoyoLink by email at the following address: [email protected]

• These refund terms and conditions apply to all balance top-ups made via the MoyoLink application.
• MoyoLink reserves the right to modify these refund terms and conditions at any time.
• In the event of a dispute, the American courts will have sole jurisdiction.